Shipping policy
At TusselHub, we are committed to delivering your electric bike safely, quickly, and at no extra shipping cost.
Free Shipping
We offer free shipping across the United States and Canada on all orders.
Shipping Time
Once your order is processed and shipped, estimated delivery times are:
United States: 3–5 business days
Canada: 5–8 business days
Please note that delivery times may vary slightly due to carrier delays, weather conditions, holidays, or customs processing for Canadian orders.
Order Tracking
After your order has been shipped, you will receive a confirmation email with your tracking details so you can follow your delivery status.
Shipping Address
Please make sure your shipping address is correct before placing your order. TusselHub is not responsible for delays or delivery issues caused by incorrect or incomplete address information.
Store Address
TusselHub
45 California Ave
Albany, NY 12205
United States
Customer Support
For any shipping questions or order updates, please contact us at:
Our support team will be happy to assist you.